RESULTS: Customer engagement tested on 100 travel & leisure websites

12 Jan, 2017

 

Booking abandonment is an issue for all online travel websites. Many companies experience drop out rates as high as 90% – far higher than figures for […]

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Cart Abandonment: 8 questions to ask when choosing a cart recovery provider

21 Dec, 2016

Cart recovery isn’t a new concept any more. Yet you’d be surprised how many online retailers have been reluctant to invest in it, despite the opportunity […]

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  • Utilities Survey - How does the industry engage with online visitors?
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    Survey highlights majority of Energy providers websites fail at customer engagement

Survey highlights majority of Energy providers websites fail at customer engagement

14 Nov, 2016

A customer engagement survey conducted by online recovery specialists Optilead, who work with a number of energy providers including 2 of the big six, identifies energy […]

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4 spooky ways to revive your online sales for Halloween

19 Oct, 2016

 

It’s a creepy time of year for many retailers on All Hallows’ Eve. Eerily frivolous spending can often correlate with high numbers of unpaid goods being […]

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IRUK Top100 Customer Engagement Survey – Cart Abandonment Tested

17 Oct, 2016

A recent survey conducted by Optilead, specialists in customer engagement, identified that 74 of the 2016 IRUK Top100 failed to follow up cart abandonment – and […]

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IRC16 – We’re going to the Internet Retailing Conference, are you?!

5 Oct, 2016

On the 12th October, the 11th Annual Internet Retailing Conference (IRC16) will take place in London’s Novotel West and Optilead are proud to be amongst the […]

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  • Partnership announcement: Optilead and Nextopia
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    Ecommerce specialists Nextopia and Optilead partner to complete the online journey

Ecommerce specialists Nextopia and Optilead partner to complete the online journey

28 Sep, 2016

Optilead, the multi-channel cart recovery specialists, are proud to announce a partnership with Nextopia, a leading provider of ecommerce site search and navigation solutions.

Nextopia’s solutions enable […]

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Recovery specialists Optilead to attend eCommerce Expo 2016

27 Sep, 2016

Hundreds of the industry’s biggest brands will once again converge on 28-29 September at Olympia, London for the eCommerce Expo, to exhibit and learn about the […]

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How well do companies ‘manage leads’ following online abandonment?

11 Aug, 2016

Here at Optilead we identify in excess of $158m of abandoned online transactions each week – these vary from shopping carts, travel bookings, online quotes and […]

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