Click to Call Software
Maximise online-sales opportunities with Optilead Click2Call.
Today's customers call the shots, deciding how, when and why they'll contact you. They may be happy to deal with you online but, when they want to talk, they expect you to be there. Optilead Click2Call makes sure you are, providing click-through connectivity from your web site direct to your contact centre. For your customers it means better service delivered on their terms. For you it means higher customer retention, better sales conversion and lower operating costs.
Visitors to your site are given the freedom to speak to a contact centre agent immediately, or at a time of their choosing. When the call is made, information about the caller is provided directly to the call centre agent, so they're armed and ready to provide a personalised response.
Optilead Click2Call is easier to access than freephone, faster than email and delivers higher conversion rates than either medium. Because it captures serious enquiries, you can be sure every call has genuine sales potential. Because it provides an immediate response to those calls, you can take action to ensure that potential is realised.
Key benefits:
- Gives your website visitors a fast, free and easy means to contact you - and prompts them to call you when their appetite to buy is greatest.
- Customers don’t have to wait in a queue getting frustrated at ‘on hold’ messages.
- Overcomes consumer reluctance to trade online; because callers can seek assistance when they need it, abandoned purchases are reduced.
- Operates 24/7, so you don't miss out on sales opportunities even if your offices are closed; callers are invited to schedule calls when you'll be there to take them and their details are captured and retained.
- Minimal set up costs with no commitment ‘pay as you go’ pricing.
For more information on how Optilead Click2Call can help your business please contact us.
For more information on how Optilead Click2Call can help your business, please contact us on 0844 448 2222.
